Account Help

From the My Account page, you will see a button to Manage Your Coaching Subscription.

If you are already logged in, the button will display your email address.

If you are logged out, it will display "My Account."

After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.

Click "Log In" to reach your My Orders page.

Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.

From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:

On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.

Click on the subscription you want to modify.

This will display all the order information relevant to your subscription, including a list of the associated invoice activity.

On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.

You will need to confirm the change to your subscription by clicking "Yes."

A paused subscription will display a button to "Resume."

You will also need to click "Yes" to confirm if you resume a paused subscription.

To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.

Here you can update your contact information. 

To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."

A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.

Click the Save button to update your information. Make sure you delete your old card information, or that card will continue to be billed.

If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.

Clients Love Ketogenic Lifestyle Coaching!

Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!

Lisa was very caring and understanding. She always tried to explain things carefully and give me reasons behind her suggestions. She was very patient and understanding when I didn’t or couldn’t keep up with everything.

She answered my questions and was always willing to make suggestions and listen to what I was telling her about what was going on with life and with my keto journey.

I would definitely recommend this company. I found the site to be very professional, and the expectations for clients to be very clear.

Holly J.

Seriously getting a Ketogenic Lifestyle Coach was the best decision I ever made. The amazing Mary really helped me work out what worked for me. The time I had with her helped me to be able effectively tweak this WOE to really suit me. She gave me the confidence to experiment and continues to inspire me. All of the coaches here are truly wonderful and if you can afford it will be the absolute best investment in yourself.

Jane P.

The Ketogenic Lifestyle Coaches are AH-Mazing! They can help you at any stage of your Keto Journey.
We also have a private Facebook page where all of the Coaching Clients can hang out, talk about all things Keto and beyond. You are worth making this investment in yourself and your Keto Journey. Come join us!

Kimberly G.

I had to throw all my size 12 skinny jeans to the giveaway pile and am now in a size 10 comfortably. I also took all my size XL and LG shirts and put them in the giveaway pile. I’m now in a medium. I have to buy all new summer clothes along with winter. It’s weird thru all this I haven’t focused on my size at all. I’ve focused on my energy, mental health, skin and hair growth. I’m 53 so at the point that I want to be able to move to play with my grandkids and continue my everyday life with gusto. I’m thrilled with these results so far and the next 6 months will work toward gaining more muscle.

Andrea

If you would like the proper support and tools you need to succeed on your journey to good health, this challenge is the first step to take.

Michelle