Account Help

From the My Account page, you will see a button to Manage Your Coaching Subscription.

If you are already logged in, the button will display your email address.

If you are logged out, it will display "My Account."

After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.

Click "Log In" to reach your My Orders page.

Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.

From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:

On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.

Click on the subscription you want to modify.

This will display all the order information relevant to your subscription, including a list of the associated invoice activity.

On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.

You will need to confirm the change to your subscription by clicking "Yes."

A paused subscription will display a button to "Resume."

You will also need to click "Yes" to confirm if you resume a paused subscription.

To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.

Here you can update your contact information. 

To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."

A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.

Click the Save button to update your information. Make sure you delete your old card information, or that card will continue to be billed.

If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.

Clients Love Ketogenic Lifestyle Coaching!

Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!

My coach Elaina Wang, is the reason why KETO is now getting the results I never got doing keto by the book before. Best decision ever.

Karyl O.

I'm so thankful seeing  results already, and cant wait to see what the future holds. My thyroid medication was decreased for the first time, I'm starting to feel alot better.  My coach is Jessyca Reynolds. With her amazing help and support from my husband, I love the changes I'm making and the changes that are happening to my body.

Jenn R.

My only regret is that I didn't start the coaching program on day 1. I did start at about week 3, and it has made a huge difference for me. Not only is the coach amazing, but the other ladies in my group have become like family. We share our successes and struggles. We all have similar goals, but coming at it from different backgrounds and different challenges and it helps to hear different perspectives and learn from each other, and cheer each other on. Group coaching is the best investment I have made in myself.

Cindy K.

A friend of mine introduced me to the Keto woe through the Ketovangelist website. It took me about a month of researching, reading everyone's posts, and listening to the podcasts. After getting as much knowledge as I could, I jumped all in in February 2017. The one person that really inspired me was Mary Roberts! I thought I was doing great until I hit a stall. I couldn't understand why! I never cheated, was doing extremely strict Keto, logging everything into MFP. I started doubting that this wasn't going to work for me. I had tried at so many diets, just to gain it all back or I was just simply starving myself! I didn't want to give up just 2 months in. So I decided to reach out and get a coach! The absolute best decision I could make! Not only did Mary know exactly why I stalled, but she gave me back the confidence that I needed to keep going. Once, I instituted her advice, I lost 12 pounds in a little over a month. She introduced me to the Ketovangelist Coaching site where the overwhelming support and friendship you get from the other coaches and members of the coaching group. If you are where I was, reach out to one of the coaches, come join our Ketovangelist Coaching group! It will be the best decision you can make to be successful on your journey!

Stephanie W.

I really like working with Tiffany, because though I have gone off the rails a few times, she has never made me feel bad about doing so. Tiffany asks you the questions that you should answer on why and how did you feel about that. I think having her coach me through some hard things have kept me going and has helped me change my mindset which has been a work in progress! 

I had been part of another Keto group which was fine, but I wanted to explore Carnivore living! I’m glad I did and loving it! 

Earlene N.