From the My Account page, you will see a button to Manage Your Coaching Subscription.
If you are already logged in, the button will display your email address.
If you are logged out, it will display "My Account."
After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.
Click "Log In" to reach your My Orders page.
Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.
From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:
On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.
Click on the subscription you want to modify.
This will display all the order information relevant to your subscription, including a list of the associated invoice activity.
On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.
You will need to confirm the change to your subscription by clicking "Yes."
A paused subscription will display a button to "Resume."
You will also need to click "Yes" to confirm if you resume a paused subscription.
To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.
Here you can update your contact information.
To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."
A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.
Click the Save button to update your information. Make sure you delete your old card information, or that card will continue to be billed.
If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.
Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!
For a person who has struggled all her life with yo-yo diets for the first time since finding keto and Ketogenic Lifestyle Coaching I can say I have officially committed to a lifestyle of eating. After 1.5 years of being strict keto I am still learning from the coaches. I stick with Ketovangelist because of the knowledge, support, and guidance they provide.
I enlisted Elaina’s help with a macro evaluation and then with email coaching. What a wealth of knowledge! She helped me to understand that I was insulin resistant, which was causing me to lose weight slowly. She also suggested that I stop ALL sweeteners, including diet drinks so that my body wouldn’t elicit an insulin response. The result? I started losing weight again!
She also told me not to compare my journey with other folks’ journey because we are all different; that was a huge piece of encouragement for me.
I want to stick to the keto woe. My coach is my sounding board when I have questions, concerns, trouble or just support. It's different from familial support because she's been there & knows what you're going through. I always spend on everyone else but never on myself. Well this is my "gift to self."
I came to coaching after being Zero Carb for close to 2 years (which I began to heal a brain injury.) I am well versed in nutrition but something was amiss with my body and my ability to lose weight. Hiring Mary was my missing link. Mary was able to break down what I was doing correctly and what needed to change in order to reach my goals. Not only was she supportive with my ketogenic diet, she went above and beyond researching alternative ideas in order to help my healing. The knowledge sharing with this program is invaluable whether you are on track, stuck or simply questioning how you are doing. It’s worth every penny.
If you would like the proper support and tools you need to succeed on your journey to good health, this challenge is the first step to take.