Account Help

From the My Account page, you will see a button to Manage Your Coaching Subscription.

If you are already logged in, the button will display your email address.

If you are logged out, it will display "My Account."

After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.

Click "Log In" to reach your My Orders page.

Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.

From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:

On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.

Click on the subscription you want to modify.

This will display all the order information relevant to your subscription, including a list of the associated invoice activity.

On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.

You will need to confirm the change to your subscription by clicking "Yes."

A paused subscription will display a button to "Resume."

You will also need to click "Yes" to confirm if you resume a paused subscription.

To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.

Here you can update your contact information. 

To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."

A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.

Click the Save button to update your information.

If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.

Clients Love Ketogenic Lifestyle Coaching!

Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!

Seriously getting a Ketogenic Lifestyle Coach was the best decision I ever made. The amazing Mary really helped me work out what worked for me. The time I had with her helped me to be able effectively tweak this WOE to really suit me. She gave me the confidence to experiment and continues to inspire me. All of the coaches here are truly wonderful and if you can afford it will be the absolute best investment in yourself.

Jane P.

I have the best coach ever!  Jessyca has helped me in so many ways!  Yesterday was a milestone! 50 pounds lost and the lowest I’ve weighed in seven years! I’m done from a size 1X to a size 10 in six months!  I’m not done with my keto journey yet, but oh the work I have had to put in. This has not been easy! At all! I have had to text Jessyca a zillion times with things that make me want to binge and fall off of the deep end. I’ve had to learn to deal with the reason I had become overweight in the first place and how not to go back to that place again. I've had to fight through feeling like a problem and also feeling 'less than', both feelings that cause me to binge. All of those contributed to who I was before. Our weekly phone calls are the highlight of my week! They deal with the 'why' I got this way and the behaviors that lead me down the path to that person I was. Now, though, I feel like my outside is beginning to match my inside, the person God made me, and that’s an amazing feeling! As for my goal, I’m getting closer to fitting into a dress for my sons wedding! With my understanding, inspirational and amazing coach’s help, I know I can do this! I thank God for Jessyca and for His work through her!  

Aleisha B.

After 4.5 months Keto I put up a 7.3 Hemoglobin A1C, a big improvement over the 10.2 I put up in late November. Secret for me was a weekly call with the awesomest coach alive, Jessyca Reynolds, just sticking to the plan, getting it all in the diary and not getting on a scale. Ever. That weigh (haha) I’ve avoided judging/condemning and self-congratulating, things I kind of always did 4.6 months ago. Planning to close my eyes, put my fingers in my ears and start humming show tunes next week when I get on the scale for my physical. Life is definitely better these days.

Bob N.

I had lost my focus and needed guidance and understanding of the pit falls I was experiencing. Since signing up for coaching, I have had a lot of "A-Ha Moments"; one of which is that I needed the accountability as I am very good at rationalizing things which are not to my benefit. I am more excited about this WOE and feel like I have so much more control. I wish I had signed up for coaching a year ago!!

Kelly H.

I went through menopause at 40 and began to really struggle with my weight. I was no longer seeing success with the "normal" weight loss plans that had worked in my 20s and 30s and I was at my wit's end. I hired Katrina as my coach because I could not wrap my head around eating fat. I was terrified I would do it wrong and continue to gain. Figuring out the food ended up being the easy part - fixing my thinking and setting reasonable expectations for MY unique journey was where coaching was truly invaluable. I was a relatively slow loser and having Katrina help me understand why my progress was slow helped me stay the course. She also encouraged me focus on the non-scale benefits of Keto such as better sleep and no more aches and pains instead of being singularly focused on the scale. Thanks to Keto, I now feel better than I did in my 20s! Courtney (48 years old).

Courtney R.