Account Help

From the My Account page, you will see a button to Manage Your Coaching Subscription.

If you are already logged in, the button will display your email address.

If you are logged out, it will display "My Account."

After clicking the button, a Login window will appear on screen. Enter the email address and password you provided when you set up your account. If you don't remember your password, click the "I forgot my password" link beneath the password field.

Click "Log In" to reach your My Orders page.

Here you can see your previous orders. Click on an order number to open the Order Details view. Please note that past orders cannot be edited.

From the My Orders page, you can also Manage your Subscriptions using the link just above your invoice list:

On the My Subscriptions page, you will see a list of your current and past subscriptions. Those that are no longer active will display "CANCELED" or "PAUSED" next to the subscription name.

Click on the subscription you want to modify.

This will display all the order information relevant to your subscription, including a list of the associated invoice activity.

On an active subscription, use the "Cancel" or "Pause" buttons to update your subscription status. Note that Canceling a subscription cannot be undone (you will have to place a new order). If you think you may want to restart the subscription again in the future, we recommend you pause the subscription instead.

You will need to confirm the change to your subscription by clicking "Yes."

A paused subscription will display a button to "Resume."

You will also need to click "Yes" to confirm if you resume a paused subscription.

To update your billing address or credit card information, click the email address displayed at the top of each account page. This will take you to the Profile page.

Here you can update your contact information. 

To update your payment card, scroll to the bottom just above the Save button where it displays the last four digits and expiration date of your current card, and select "Click here to update it."

A credit card field will appear to allow you to enter a new card. It requires the card number, expiration date, security code, and zip code.

Click the Save button to update your information. Make sure you delete your old card information, or that card will continue to be billed.

If you need to update your email address, please use our contact form to let us know your old email address and what you want it changed to. We will make the change for you as soon as we can, and you will be able to log in using your new email and your existing password.

Clients Love Ketogenic Lifestyle Coaching!

Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!

Seriously getting a Ketogenic Lifestyle Coach was the best decision I ever made. The amazing Mary really helped me work out what worked for me. The time I had with her helped me to be able effectively tweak this WOE to really suit me. She gave me the confidence to experiment and continues to inspire me. All of the coaches here are truly wonderful and if you can afford it will be the absolute best investment in yourself.

Jane P.

After 4.5 months Keto I put up a 7.3 Hemoglobin A1C, a big improvement over the 10.2 I put up in late November. Secret for me was a weekly call with the awesomest coach alive, Jessyca Reynolds, just sticking to the plan, getting it all in the diary and not getting on a scale. Ever. That weigh (haha) I’ve avoided judging/condemning and self-congratulating, things I kind of always did 4.6 months ago. Planning to close my eyes, put my fingers in my ears and start humming show tunes next week when I get on the scale for my physical. Life is definitely better these days.

Bob N.

I would recommend coaching to anyone wanting to get Keto "down pat." I met with Linda via the computer once a week and she helped answer my questions; suggested resources such as websites, books and recipes; helped with macros; provided much needed support and so much more.

I knew that I personally needed accountability and by having once a week meetings, she held me to that while I adjusted to the changes in my life due to Keto.

Mary E.

I want to stick to the keto woe. My coach is my sounding board when I have questions, concerns, trouble or just support. It's different from familial support because she's been there & knows what you're going through. I always spend on everyone else but never on myself. Well this is my "gift to self."

Renee G.

Group coaching helps you not feel alone in your keto journey. I started out with one on one coaching and it was extremely beneficial, but I feel like I am learning even more from group coaching. It's great to hear the things others are going through and help provide support while learning how to navigate a situation like that in the future, and of course to have others there to celebrate in your successes! I plan to utilize the coaching services until I reach my goals. I don't think I would be moving in such a positive direction without coaching.

Danielle C.