Coaches do not diagnose or treat illnesses, diseases, prescribe medications, give medical advice, or perform functions of a medical professional. Always consult your doctor for medical issues or concerns.
You will receive an introductory email from your coach, with instructions for your chosen service, within 24 hours of your initial sign up. If you have not received a response in 24 hours, please check your SPAM folder first. If your coach's email did not inadvertently go to SPAM, please contact us using the Contact Form.
Appointments are coordinated directly with your coach.
1-on-1 session may last up to an hour, once a week. Full group sessions (of 4 members) may last up to an hour once a week. Smaller groups may have shorter sessions, depending on how many participants are in the group.
For 1-on-1 clients who give 24-hours notice, sessions may be rescheduled/made up.
Missed group sessions may not be made up unless your coach has an open space at another group time. Make sure your schedule is compatible with that of your chosen coach.
For 1-on-1 and group sessions missed, any questions or concerns may be addressed via email.
1-on-1 and group coaching calls are done through video chat or phone call, depending on your coach. Your coach will email you a call log in shortly before your scheduled time. You can join the call either through your computer or a mobile app.
Make sure that if you are working from a computer that it is enabled with a working microphone.
In group sessions, there will be up to three other clients on the call. Everyone will have individual time to discuss their current situations and voice any questions, concerns, and/or victories.
That depends on you. Keep in mind, coaches are to provide support, accountability, encouragement, offer new ideas/tweaks/changes for both food and behaviors. We want to see you reach your goals, but we cannot do the work for you. We need you to be serious and committed to change. This process is all about you. The hard parts are up to you.
Your coach is not a medical professional.
Any advice or information presented in coaching sessions, whether through an online meeting or through email, should not be considered medical advice or treatment. Always consult with your primary care physician.
Your coach will promote a true ketogenic way of eating, as advised by the foremost medical and research experts in the field.
If you change your mind about coaching services, you can cancel and your service will cease at the end of your current billing cycle. Paid coaching services are non refundable.
One-on-One Coaching is set up as a subscription service, and will automatically renew every 30 days until you cancel.
If you need to change the type of coaching or change your payment method, you may do so via the My Account dashboard.
Please refer to the Account Help page for more information.
Subscriptions must be cancelled at least 48 hours prior to the renewal date.
To change your subscription to a different type of coaching service, please cancel your existing subscription via the My Account dashboard.
Please refer to the Account Help page for more information.
Once you have canceled the subscription you wish to discontinue, you may purchase a new subscription. There is no pro-rating for subscription changes.
You will choose another coach to work with. There are no refunds. NOTE: This is a very rare occurrence.
Please use the Contact Us form on this website to discuss your situation with the Executive Team. They will be happy to make recommendations.
There will be no face-to-face sessions (no group or 1-on-1) during the week of Thanksgiving and the week of and/or after Christmas. Your coach may be available via email. Your coach will let you know the specifics of their holiday schedule, as is applicable.
Your coach may reschedule sessions that fall during their personal vacation time. You will still receive all the sessions due to you.
Your coach will inform you directly of any alterations in their schedule.
Unless you've signed up for coaching that includes meal plans, coaches do not provide meal plans, and will not tell you what to eat or when. Coaches are there to help you learn what well formulated ketogenic meals look like based on the foods you enjoy.
Coaches may provide suggestions regarding simple meals and places to find recipes online.
The My Ketogenic Kitchen website offers meal plans for sale, so be sure to sign up for email reminders (and receive a free food list in return!) so that you will be notified when new meal plans are released.
Your coach will be able to assist in finding the macros suited to your body and goals.
Our Ketogenic Lifestyle coaches advocate for macros that are very low carb, moderate protein, and high fat.
The coaches may offer suggestions and resources for you to utilize during your workouts, but they are not personal trainers.
Yes! To purchase, click on the Gift Card tab.
You should receive a unique discount code. This code will allow you to apply the value of the gift card to your order. You do not have to use the product indicated on the gift card. If there is a balance on the card, you will be able to use it again. If payment is due, you will be prompted to pick a payment for the balance.
Please refer to our Refund Policy.
Whether part of a limited time group or continuing month-to-month coaching, our coaching clients have great things to say about their coaching experiences!
Lisa was very caring and understanding. She always tried to explain things carefully and give me reasons behind her suggestions. She was very patient and understanding when I didn’t or couldn’t keep up with everything.
She answered my questions and was always willing to make suggestions and listen to what I was telling her about what was going on with life and with my keto journey.
I would definitely recommend this company. I found the site to be very professional, and the expectations for clients to be very clear.
Seriously getting a Ketogenic Lifestyle Coach was the best decision I ever made. The amazing Mary really helped me work out what worked for me. The time I had with her helped me to be able effectively tweak this WOE to really suit me. She gave me the confidence to experiment and continues to inspire me. All of the coaches here are truly wonderful and if you can afford it will be the absolute best investment in yourself.
I'm so thankful seeing results already, and cant wait to see what the future holds. My thyroid medication was decreased for the first time, I'm starting to feel alot better. My coach is Jessyca Reynolds. With her amazing help and support from my husband, I love the changes I'm making and the changes that are happening to my body.
Wanted to take a minute to thank all the wonderful coaches out there for all they do, especially mine! Every week Jessyca lifts me up, encourages me, and makes me become a better version of myself... She helps me dig in and see all I’m capable of... She’s always there when I need her and gives so much to so many of us... So a sincere thank you... You are an amazing lady and fabulous coach, Coach Jessyca!
Group coaching helps you not feel alone in your keto journey. I started out with one on one coaching and it was extremely beneficial, but I feel like I am learning even more from group coaching. It's great to hear the things others are going through and help provide support while learning how to navigate a situation like that in the future, and of course to have others there to celebrate in your successes! I plan to utilize the coaching services until I reach my goals. I don't think I would be moving in such a positive direction without coaching.